This position is located in Kearny Mesa, San Diego County
Per diem; 8-hours variable
Required Skills and Qualifications
High School Diploma or equivalent
One year current experience in a Call Center/PBX setting (desired); or high contact customer service
Exceptional customer service skills
Strong communication skills both oral and written
Strong computer skills
Demonstrates ability to multi-task
Ability to be a team player
Preferred Skills and Qualifications
Medical Terminology knowledge
The Patient Service Representative – Call Center works in conjunction with physicians and clinical staff to take care of patients’ administrative needs. Primary responsibilities include answering telephones, taking accurate messages, scheduling appointments, and checking insurance eligibility. This position utilizes our electronic record system to verify and update patient demographic information. PSRs are friendly and provide excellent customer service, assuring that patients are informed and well cared for.
With over 500 primary and specialty care physicians providing care at 22 facilities throughout the region, Sharp Rees-Stealy Medical Group is one of the largest, most comprehensive medical groups in San Diego County, and is recognized for excellence in patient satisfaction and clinical care. For patient convenience and improved coordination of care, Sharp Rees-Stealy offers services like laboratory, radiology, physical therapy and urgent care within each clinic or nearby.
Sharp Rees-Stealy has also opened two remarkable state-of-the-art medical office buildings. One located in Downtown San Diego and the other in Sorrento Mesa. Both will provide their communities with leading edge care for decades to come.
Essential Physical Requirements may include
Lifting up to 10 pounds
Push/Pull up to 10 pounds
Carrying up to 10 pounds
Additional physical requirements of position may be discussed during interview.
Sharp HealthCare is proud to be an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, transgender status, sexual orientation, protected veteran status or any other protected class.
Keywords: Patient Service Representative, Call Center